"Reassured and at ease "

About: Northampton General Hospital (Acute) Northampton General Hospital (Acute) Northampton NN1 5BD

Posted via nhs.uk 3 months ago

I came to gynaecology for the first time after having my first smear and the results find abnormal results.
I can not fault L, T and H in gynaecology. They made me feel so comfortable and reassured in such a stressful time. I was upset as I sat down before my examination and they made me feel calm and not to worry. We laughed and joked and in the end thankfully nothing to worry about. But I just wanted to say thank you to these 3 for making me feel so comfortable in a very uncomforting time. I really could not fault my experience.

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Sara Francis

Deputy Head of Patient Experience & Engagement,

Northampton General Hospital NHS Trust

Submitted on 12/12/2024 at 12:41

Published on Care Opinion at 12:41

Good afternoon,
Thank you very much for taking the time to leave feedback on your experience.
It is so wonderful to hear that you had such a positive experience within the Gynaecology Department and that the staff involved in your treatment and care made you feel comfortable and reassured.
We will ensure you positive feedback is passed on to the Gynaecology team as soon as possible.
With warm regards
Sara Francis
Patient Experience Team

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