"Food offered to patients"

I currently have an elderly relative in your care and I have to say the food I've seen offered is absolutely awful. Often not even a cup of tea is offered. When people are in your care - they need highly nutritious and tasty food to help with their recovery and I feel this is NOT being provided. More nutritious food would help aid recovery!

What is the deal with beans with every meal recently? Food is swamped in them! 

Of course you can site budgets at me - but honestly, I am sick of this being blamed. Where does the  money go? How much per head are you budgeting? I know that if the option was there of paying towards the meals , most would be happy to contribute for a better offering. This would even benefit the visitors as they then will not need to carry in constant supplies to their family members, during the day - which can disrupt the nursing staff as they arrive outside of visiting hours as people are hungry! I have been taking in flasks of hot water and tea bags and a cup to my relative. Honestly, a good cup of tea is so comforting. 

I would even suggest whoever is in charge here in Altnagelvin- should go undercover for a few days and see it from a patient perspective. Lay in that bed and eat the food that is given and see how you feel after experiencing it. 

I understand that your current catering staff are just following orders and really trying their best but I just don't think it's good enough. I’m sure the waste volumes must be eye watering. Having good simple food would surely lead to less waste and quicker recovery for some people?