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This is a very efficient and patient friendly service

Posted By Uhu123

"This is a very efficient and patient friendly service"

About: Craigavon Area Hospital / Frailty Ward (Ramone Ward 1)

(as a service user),

Dietitian sent me a letter to get bloods taken with a number of sites I could go to a walk-in service.

I was in CAH for work reasons and popped over to the clinic in the Ramone Building.

I was taken for bloods within half an hour of arriving. Everything went very smoothly and efficiently, I appreciated being able to choose when and where I had my bloods done.

The staff were very friendly, this is a very efficient and patient friendly service.

Thank you. 

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Responses

Response from Courtney McMahon, Deputy Clinical Sister, Outpatients Department, Craigavon A, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 3 months ago
Courtney McMahon
Deputy Clinical Sister, Outpatients Department, Craigavon A, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 12/12/2024 at 14:54
Published on Care Opinion at 15:21

Hi there,

First of all, thank you so much for taking the time to post such positive feedback. We are glad to hear that you found the service efficient and friendly. As our Drop-In service can be extremely busy, we appreciate your understanding of this and I am glad that we were able to accommodate you. I will be sure to pass your lovely comments onto the staff in the Outpatient Department.

Thanks again,

Courtney

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