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Right from the beginning my care has been excellent

Posted By Greatcare24

"Right from the beginning my care has been excellent"

About: Victoria Hospital / Clincal Oncology Victoria Hospital / Colorectal Unit Victoria Hospital / General Surgery Victoria Hospital / Rapid Cancer Diagnostic Service (RCDS) Western General Hospital / Oncology Western General Hospital / Radiotherapy

(as a service user),

I was diagnosed with rectal cancer at the end of May 2024. Right from the beginning my care has been excellent.

Appointments for scans were organised very swiftly and results communicated promptly. A treatment plan was devised and started quickly. All the staff that I came into contact with, from the Colorectal team and the Chemotherapy staff at the Victoria hospital in Kirkcaldy to the radiotherapy staff at the Cancer Centre at the Western General hospital in Edinburgh have been fantastic.

A date was set for surgery (last week) and I'm now at home recovering. I spent four days in hospital and I have had follow up phonecalls from both the Surgeon and the Enhanced Recovery Nurse to see how I'm doing.

I can't fault NHS Fife for the care I've had and especially the speed at which everything happened.

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Responses

Response from Elaine Reilly, Head of Therapeutic Radiotherapy, Radiotherapy, WGH, NHS Lothian 4 months ago
Elaine Reilly
Head of Therapeutic Radiotherapy, Radiotherapy, WGH,
NHS Lothian

Submitted on 13/12/2024 at 11:45
Published on Care Opinion at 11:46

Hello Greatcare24,

Thank you for taking the time to post your feedback on the teams involved in your care. It’s good to hear that you had such a positive experience.

I wish you well with your ongoing recovery and will make sure that the radiographers involved in your radiotherapy treatment receive your feedback.

Many Thanks

Elaine and the Radiotherapy Team

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Response from Kendall Ovens, Advanced Clinical Nurse Specialist Team Lead, Colerectal Nursing Team, NHS Fife 4 months ago
Kendall Ovens
Advanced Clinical Nurse Specialist Team Lead, Colerectal Nursing Team,
NHS Fife

Submitted on 13/12/2024 at 13:11
Published on Care Opinion at 13:24

Hi Greatcare24,

We are so happy to hear you are home and recovering well.

I will pass your praise onto the Colorectal Nursing Service and Jayne our ERAS Nurse.

We are here to support you, please do reach out if you need any advice or assistance.

Many thanks,

Kendall and the Colorectal Nursing Service VHK

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Response from Angela Glancey, Clinical Nurse Manager, Medical Directorate, NHS Fife 3 months ago
Angela Glancey
Clinical Nurse Manager, Medical Directorate,
NHS Fife

Submitted on 23/12/2024 at 14:24
Published on Care Opinion at 14:24

picture of Angela Glancey

Dear Greatcare24

Thank you for sharing such positive feedback. It's truly rewarding to hear that our efforts had a meaningful impact on your experience. Providing compassionate, high quality care and working cohesively as a team to ensure your treatment plan has been carried out is always our goal.

I will ensure the staff within the Chemotherapy unit see your comments and if there is anything else we can do for you please get in touch.

Best wishes

Angela Glancey

Clinical Nurse Manager Haematology Day Unit

Acute Services Medical Directorate

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