"poor practise"

I opted to change my consultant following repeated cancellation's of my appointments and poor care.

The hospital obliged, I was referred to a new consultant.

Considering my health condition is impacting my daily life, regularly experiencing pain that prevents me from conducting daily activities, I would expect a level of care that aims to improve.

Having waited nearly a year for a consultancy, one was scheduled for 23.12.2024. I received notice of a cancellation and a new appointment on 12.05.2025.

Switching consultants has not provided any solution to the lack of care provided, I continue to have phone consultations cancelled and pushed back a further 6 months, a lack of testing and no suggested recommendations to better my health problems from consultants.

But, is this a surprise considering the majority of my appointments are cancelled?