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Notes not updated

Posted By Belfast eye

"Notes not updated"

About: Mater Hospital / Macular Unit

(as a service user),

Every time that my care package is updated I should receive the update in writing but this never happens. It would seem that someone hasn't updated my notes for the new care package and they are still using the outdated care package.

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Responses

Response from Belfast Health and Social Care Trust 3 months ago
Belfast Health and Social Care Trust

Submitted on 30/12/2024 at 21:25
Published on Care Opinion at 21:25

Dear Belfast eye

Thank you for your additional feedback regarding your experience with the Macular Clinic. The Belfast Trust has undergone significant technologicaI changes over the last 6 months. With the introduction of Encompass, any written communications are now able to be transmitted electronically from clinic or ward, directly to the GP.

However, there are still some areas where historical clinical information will require updating as their patients present for review. We would kindly ask for your patience on this matter.

Kind regards

Ophthalmology Manager

B.H.S.C.T

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