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"Care of disabled child"

About: Paediatrics / Paediatric Day Surgery Unit

(as a service user),

We have a disabled child, low functioning autistic with severe learning disabilities. He is a 10 year old but functions at 0 to 11 months. As such hospital visits are frequent, but highly stressful. The ward opened earlier at 7.45am so he could admit on his own. He was first seen by all involved in his surgery quickly, minimising his stress levels. Everyone - to a fault - were caring, supportive and loving to our little soldier, and made the whole experience the best it could be. From the ward sister Sophie and the nursing team, the anaesthetists Tom and Tom, the ENT surgeon and the dentistry team, they were all so caring. Much thanks from one sore but improving boy, and 2 grateful parents. They also all visited after to check in and look after him fully.

(Sorry we didn’t get all names - but so much thanks, you don’t know how much it means).

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Responses

Response from Sophie Betts, Sister Paediatric Day Surgery, Paediatric day surgery, Somerset NHS Foundation Trust 3 months ago
Sophie Betts
Sister Paediatric Day Surgery, Paediatric day surgery,
Somerset NHS Foundation Trust
Submitted on 18/12/2024 at 13:01
Published on Care Opinion at 13:01


picture of Sophie Betts

Thankyou for such lovely feedback. This is so amazing to hear that you had such a positive experience with us. As a team we try our best to make your experience as easy as possible. We understand how stressful it must be for you all and are so pleased that you felt at ease.

I will ensure I pass your feedback onto the whole team.

We hope your son is recovering well.

Happy Christmas!

Best wishes

Sophie Betts

Children's Day Surgery Sister.

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