"The staff were fantastic"

About: Causeway Hospital / Accident & Emergency Causeway Hospital Accident & Emergency BT52 1HS

Posted by Roshm552 (as a parent/guardian), 4 months ago

During a recent visit to A&E in Causeway Hospital the staff were fantastic.
A very busy environment but made my son feel looked after and reassured during his sickness.
Two nurses in particular stood out for their care and attention to my son.
One nurse called Merlin the other Joe, such amazing people at their jobs.
Merlin was day shift, Joe was night shift.

More about:

A&E
sickness

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Victoria McCrory

Assistant Clinical Services Manager, Medicine and Emergency Medicine,

NHSCT

Submitted on 17/12/2024 at 12:47

Published on Care Opinion at 12:47

Hi Roshm552
My name is Victoria McCrory and I am the Assistant Clinical Services Manager for Causeway ED. I am sorry to hear that your son has recently been unwell and had to attend the department. I am glad to hear that whilst in the department your son had a positive experience. The ED has been under significant pressure for a prolonged period of time and staff continue to work hard through these pressures. Thank you for taking the time to leave this positive feedback. I will ensure it is shared with all staff in the department, particularly those who you have kindly mentioned.
I hope your son has a strong recovery.
Yours Sincerely
Victoria McCrory
ACSM CAU ED

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