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"Getting bloods drawn"

About: Wishaw Locality Support Service / Treatment Room

(as the patient),

I felt nervous at first, because I have a bit of a needle phobia, but the nurse, Maureen, made me feel better and made me laugh.

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Response from Paula Smith, Team Leader - Motherwell, Wishaw & Bellshill Treatment Rooms, North Lanarkshire Health & Social Care Partnership 4 months ago
Paula Smith
Team Leader - Motherwell, Wishaw & Bellshill Treatment Rooms,
North Lanarkshire Health & Social Care Partnership
Submitted on 18/12/2024 at 12:29
Published on Care Opinion at 12:29


Good Afternoon

Many thanks for your very positive feedback regarding Maureen, I am delighted to hear that Maureen made you feel very comfortable during your procedure which can be extremely difficult when you have a needle phobia. Maureen is a very valuable member of the team and always treats her patients with dignity and respect.

I will let Maureen know about your lovely feedback, it is so nice for the staff to hear positive comments from patients.

Many thanks for taking the time to leave your feedback and I wish you well in the future.

Kind regards

Paula Smith

Treatment Room Team Leader.

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