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He was so helpful

Posted By carinarh86

"He was so helpful"

About: WestMARC (Glasgow) / Bioengineering clinic

(as a service user),

I had a wheelchair delivered and the man who delivered it made sure everything was okay with it. He was so helpful. I was very pleased with how quickly the wheelchair arrived. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 23/12/2024 at 11:17
Published on Care Opinion at 11:17

picture of Kevin Torbet

Dear carinarh86

Thank you for taking the time to share your positive experience regarding the delivery of your wheelchair.

We are delighted to hear that the delivery process was smooth and that the individual who delivered your wheelchair was so helpful and attentive. Providing support and ensuring your equipment meets your needs are top priorities for us, and it’s wonderful to know we achieved this for you.

Your feedback will be shared with the team involved, and they will greatly appreciate your kind words. We are also pleased to hear that you were satisfied with the promptness of the delivery.

If you need any further assistance or support, please don’t hesitate to reach out. I hope you have a great Christmas.

Kind regards

Kevin

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