Care Opinion

Calm, caring, considerate & compassionate

Posted By intensityzc98

"Calm, caring, considerate & compassionate"

About: Medicine for the Elderly

(as a relative),

Dr. Din was fantastic with my elderly mum and I today.

Calm, caring, considerate & compassionate. Put my mum at ease and made sure she was comfortable with everything that was being discussed. The extent of the assessments that were undertaken was reassuring for us both.

One tiny observation - patient's names are written on a white board in the waiting area. This means names can be seen by anyone in that area, I don't think this should happen as I believe individuals can be identified by public/staff.

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Responses

Response from Lindsey Anderson, Senior Charge Nurse, Day Hospital, Royal Victoria Hospital, NHS Tayside 3 days ago
We are preparing to make a change
Lindsey Anderson
Senior Charge Nurse, Day Hospital, Royal Victoria Hospital,
NHS Tayside

Submitted on 08/01/2025 at 15:33
Published on Care Opinion on 09/01/2025 at 16:21

Many thanks for your feedback, I have passed this along to Dr Din and she greatly appreciates your comments.

I have taken on board your feedback in regards to the patient names in waiting area and will work to find a more suitable alternative. Thank you for taking the time to share your views.

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