"Shocking treatment"

About: Altnagelvin Area Hospital / Ear, Nose & Throat

(as the patient),

The treatment I was given was absolutely shocking, they didn’t explain anything right, take notes of medication I was on or how the solution they were giving me would make me feel - I found them very patronising and didn’t take any of my concerns on board. I got the feeling they didn’t want to be there. Overall just awful care, one of the worst I have ever experienced.

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