"Unknown GP appointment "

About: Beversbrook Medical Centre Beversbrook Medical Centre Calne SN11 9UT

Posted via nhs.uk 6 months ago

I had an annual bloods tests for a host of different tests and was surprised to get a Gp’s appointment with no explanation why which as you can imagine is a little disturbing as you don’t know the reason why.
No one had informed me the need for this appointment which I find unacceptable.
Maybe these appointments should inform the patient the reason why!!!

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Beversbrook Medical Centre

Submitted on 07/01/2025 at 15:30

Published on nhs.uk at 15:30

Dear Patient, Thank you for sharing your feedback. We are sorry to hear about the lack of communication regarding your GP appointment. We understand how unsettling that must have been and will review our processes to ensure patients are informed about the reasons for follow-up appointments in the future. Your input is valuable in helping us improve. Kind Regards, Julie Taylor - Operations Manager

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