Care Opinion

Staff put me at ease for MRI scan

Posted By Lynnie79

"Staff put me at ease for MRI scan"

About: Golden Jubilee National Hospital

(as a service user),

Had to attend the Golden Jubilee Hospital for an MRI scan as requested by my neurologist at the Queen Elizabeth University Hospital.

I went on Wednesday afternoon. Procedure was straightforward. The staff put me at ease as I get a bit anxious with these things, didn't need to worry though as my procedure went smoothly. 

The whole hospital from reception to ward was spotlessly clean. Hand sanitiser stations throughout. It really makes a change when the wards are brightly lit, with information posters throughout.

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Responses

Response from Rachel Jones, Risk, Feedback and Legal Co-Ordinator , Clinical Governance, NHS Golden Jubilee yesterday
Rachel Jones
Risk, Feedback and Legal Co-Ordinator , Clinical Governance,
NHS Golden Jubilee

Submitted on 23/12/2024 at 15:15
Published on Care Opinion at 15:15

Dear Lynnie79,

Thank you for taking the time to post about your recent experience at the Golden Jubilee Hospital. I am delighted to hear your procedure was straight forward and that the staff put you at ease throughout. Our staff are extremely hardworking and committed to providing excellent patient care. I will ensure your feedback is shared with the team involved in your care – I know they will be delighted to hear of the impact they had in your experience with us.

Wishing you a Merry Christmas and a Happy New Year.

Kind Regards,

Rachel

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