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I believe it does help

Posted By TPPcglbrum

"I believe it does help"

About: CGL Birmingham / Central & West Hub

(as a service user),

I've been coming because I believe it does help.  But in everything there is space for improvement.  Such as letting the people that actually on recovery speak a bit more about their experiences rather than relying on papers and leaflets.  Different methods help different people.  Sober tests, alcoholic quizzes to test were learning, processing and taking in.

More about:
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Responses

Response from Lydia Broom, Service User Involvement Lead, The Service User Involvement Team, Change Grow Live Birmingham 3 months ago
Lydia Broom
Service User Involvement Lead, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 13/01/2025 at 11:08
Published on Care Opinion at 11:08

picture of Lydia Broom

Dear TPPcglbrum

Thank you for getting in touch with us.

My name is Lydia and I am responsible for listening and responding to feedback about our service.

I'm really glad that you feel like our support has been of help to you.

I appreciate that everybody learns and takes in information in different ways, and how it's important that we ensure how we deliver support is as varied as possible to meet different needs. I will make sure that your feedback in this area is sent onto the management team who are responsible for the teams who are delivering support.

If you would like to provide more detailed feedback about the improvements you feel we could make, including any specific groups or appointments you feel could improve, please use this link and select 'General feedback or a suggestion':

https://bit.ly/CGLBFeedback

If you leave your name and contact details, we will be able to get in touch and respond back to you personally.

Thanks once again for reaching out to us, and we hope to hear from you soon.

Best wishes and take care,

Lydia

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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