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"Great care on Medical SDEC"

About: Chesterfield Royal Hospital / Accident and emergency

(as a service user),

Having developed breathing difficulties I was seen on Medical SDEC where the staff were kind, caring and respectful. They ensured I was comfortable and well hydrated. They kept me up to date with what was going to happen in my assessment which was very thorough. Following on from blood tests and imaging, I was seen by Dr Teckchandani who was able to allay my fears and provide me with a clear explanation for my symptoms and how to manage them. Thankfully I was able to be discharged home with medication and advice. I just wanted to let the team (especially Sister Shadbolt & HCA McNeill) know how grateful I am for their excellent care in these difficult times for the NHS. They are amazing!

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Responses

Response from Rachel Shepherd, Service Manager , Medicine and Emergency Care, Chesterfield Royal Hospital 3 months ago
Rachel Shepherd
Service Manager , Medicine and Emergency Care,
Chesterfield Royal Hospital
Submitted on 27/12/2024 at 10:01
Published on Care Opinion at 10:01


picture of Rachel Shepherd

Hello ndiana_2000,

Thank you for the lovely feedback; I will ensure this is passed on to the Medical SDEC Team.

Take care,

Rachel Shepherd, Service Manager

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Response from Ashleigh Wroe, Quality Governance Lead, Medicine and Emergency Care, Chesterfield Royal Hospital 3 months ago
Ashleigh Wroe
Quality Governance Lead, Medicine and Emergency Care,
Chesterfield Royal Hospital
Submitted on 27/12/2024 at 10:22
Published on Care Opinion at 10:22


picture of Ashleigh Wroe

Thank you for your lovely comments, I have shared this with the team.

I wish you a speedy recovery.

Kind regards


Mrs Wroe

Quality Governance Lead

Medicine and Emergency Care

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