"The staff were lovely and the doctor explained everything"

About: University Hospital Hairmyres / Gynaecology Rapid Access Unit

(as the patient),

I'd been referred by the GP after experiencing bleeding while on HRT which had been ongoing for some time.

I'd had a look on the internet beforehand and had read a few horror stories about how painful it could be, "worse than childbirth", people passing out etc etc.

I have to say, for me anyway, it was nothing of the sort! 

I'd been told to take painkillers and hour beforehand so duly popped a few co-codamol and headed up to Hairmyers where the Hysteroscopy was to take place.

The staff were lovely and the doctor explained everything beforehand about what they would do and what might happen etc.

The procedure itself wasn't anymore "painful" than a smear test to be honest, could feel a mild pulling/pushing like sensation at the most and a bit of wetness with the water they use to inflate the womb for a clearer view.

The staff made me feel at ease and we were chatting away and having a laugh during it, the doctor explained what she was doing at each stage and showed me on the screen what they were looking at which I found quite interesting, it's not a area you usually get to see! 

They did find a polyp for which I've another appointment to go back for removal but all in all it wasn't an unpleasant experience, the most uncomfortable bit was getting out the chair afterwards as it was all a bit damp! lol

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 3 days ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 03/01/2025 at 17:26
Published on Care Opinion at 17:26


picture of Jennifer Montgomery

Dear Glittery,

Thank you for sharing your experience of the Gynaecology Rapid Access Clinic.

It can be a worrying time attending hospital, especially if you have previously read that others have not had a great experience, but I am so pleased that for you it was not painful. I am also glad that you were well supported and made to feel at ease throughout by the doctor and nurses supporting you. It makes such a difference when the doctor explains what they are doing as it gives you confidence in their knowledge.

I look forward to passing on your kind words to the whole team who I am sure will take great pride in hearing your feedback.

I hope your polyp removal goes well.

Best Wishes,

Jenni

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