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"Outstanding Home Birth team"

About: Crawley Hospital / Maternity East Surrey Hospital / Maternity

(as the patient),

The overall, experience from the Home team was outstanding. They are both individually and collectively are amazing. My wife and I are so grateful to them all. Their care, professionalism, attentiveness, presence, dedication, and support are unrivalled by any experience and exceeded our expectations 10 fold. The home birth team have left us with the most amazing forever memories, we were able to have our baby boy at home as planned. From the start the ladies have been so welcoming, engaging, present and simply a joy to interact with, at each visit/ appointment. I write this is review with so much gratitude as like most my reservations for having a home birth were very much real to begin with, but along with my own research, the team were more than reassuring of the process and processes. I am so pleased to say that it was the best decision we could have made for ourselves and will forever advocate the Home birth to everyone.

Please thank all of the Home birth team, Charlotte, Chloe, Shiv, Hannah, Emily and big shout out to Abi and Sarah who were both unbelievable on the day of our Sons birth. Thank you all so much once again your team deserves so much praise, rewards and recognition for all of your efforts. I wish the Home team a wonderful new year. 

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Responses

Response from Katharine Horner, Head of Patient Safety, Experience and Risk, Surrey and Sussex Healthcare NHS Trust 3 months ago
Katharine Horner
Head of Patient Safety, Experience and Risk,
Surrey and Sussex Healthcare NHS Trust
Submitted on 20/01/2025 at 13:30
Published on Care Opinion at 13:45


Dear Emmanuel1213,

Thank you so much for taking the time to share your wonderful experience with our Home Birth Team. We are absolutely delighted to hear that the care you and your wife received exceeded your expectations and helped create such special memories.

We're so pleased to know that the team’s professionalism, attentiveness, and dedication reassured you throughout the process and made your home birth experience such a positive one.

The team were thrilled to receive your kind words. Your journey is a testament to the amazing work they do every day, and your support in advocating for home births is a wonderful way to inspire confidence in others considering this path.

Congratulations on the arrival of your baby boy, and thank you again for your thoughtful and generous feedback. We wish you and your family all the best for this exciting new chapter!

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