Care Opinion

Tooth pain

Posted By Dentafear101

"Tooth pain"

About: Children, Young People and Families and Specialist Primary Care / Worcestershire Community Dental Service

(as the patient),

I had tooth pain, bad tooth pain, so came in for an emergency appointment.

What was good: The staff were really friendly and helpful, they knew I was terrified but helped me through it by answering my questions and using supportive words.

What could be improved:  It would be cool to have a booklet of caring for teeth instead of just a piece of paper.

More about:
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Responses

Response from Rachel Wakley, Business Manager, Worcestershire Community Dental Service, Herefordshire and Worcestershire Health and Care Trust 3 days ago
We are preparing to make a change
Rachel Wakley
Business Manager, Worcestershire Community Dental Service,
Herefordshire and Worcestershire Health and Care Trust

Submitted on 08/01/2025 at 11:09
Published on Care Opinion at 11:30

Thank you for finding the time to let us know about your positive experience. I’m sorry to hear that you were experiencing tooth pain and hope that your pain has now been relieved, and you are feeling better.

We understand that visiting the dentist can be terrifying for some people and I was pleased to read that the team were friendly, helpful and were supportive and able to answer your questions.

I will ensure that this feedback is shared with the Team involved in your Dental Care and they will appreciate your kind words.

We will review our current information for patients and take on board your feedback.

Kind regards

Rachel Wakley - Business Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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