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"Felt so much happier when I left"

About: Royal Cornwall Hospital (Treliske) / Sunrise Centre

(as the patient),

I attended the Sunrise Centre at Royal Cornwall hospital to discuss having possible radiotherapy as treatment for my cancer.

When I arrived there was a lovely young lady on reception who was really welcoming and efficient and immediately made me feel at ease. I then saw Dr Stewart who was wonderful. I think he realised I was nervous and knew I didn't really understand the problem and options I had been given. He took time to explain everything in a really clear way, a way that I could understand. He checked to make sure I understood and took time to go through all aspects of the treatment being offered, including what might go wrong.

I then saw Debbie and Guy who were amazing - they were so kind and caring and explained everything they were doing, and why they were doing it ahead of my treatment.They worked really well as a team.

I was really nervous before I got there but felt so much happier when I left.

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Responses

Response from Zoe Rowett, Radiographer, Radiotherapy, RCHT 3 months ago
Zoe Rowett
Radiographer, Radiotherapy,
RCHT
Submitted on 13/01/2025 at 16:34
Published on Care Opinion at 16:35


Good afternoon

Thank you for taking your time to post feedback from your recent visit to the Sunrise Centre.

I am glad you had a positive experience and the team were able to reassure you. I will ensure that Dr Stewart and the team see your feedback.

Kind Regards

Zoe Rowett

Radiotherapy Services Manager

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