"Excellent communication so we felt fully informed"

About: Queen Elizabeth University Hospital Glasgow / General medicine (Wards 5d) Queen Elizabeth University Hospital Glasgow General medicine (Wards 5d) Glasgow G51 4TF

Posted by DionysusofCowal (as a relative), 3 months ago

Dr Presley came to chat with elderly mother (patient) & I and fully & clearly explained her condition in a great way.
We fully understood what was happening and felt fully informed.

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Ruth McLaughlin

Lead Nurse, General Surgery /ENT/Urology (Queen Elizabeth University Hospital),

NHS Greater Glasgow and Clyde

Submitted on 17/01/2025 at 14:16

Published on Care Opinion at 14:16

Hi DionysusofCowal, thank you for your kind comments about Dr Presley and the way they spoke to you and your mother. I am pleased that you both felt fully informed and it is always our intention to have supportive, informative conversations with our patients and their families. I will pass on your post to Dr Presley
Ruth McLaughlin
Lead Nurse
5th floor Medicine

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Excellent communication so we felt fully informed

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