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"Great Phone First Service"

About: GP out of hours / Phone First

(as a relative),

Upon the advice of our GP surgery, we contacted the Phone First service at the RVH. We were concerned about a relapse, of a potentially serious medical problem, after having been discharged from Critical Care at the end of last week. Symptoms had become a lot worse suddenly. 

Happily, after a call back we were reassured and given appropriate advice. What a wonderful service. We are so grateful. Thank you for running such a professional service. 

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Responses

Response from Geraldine Robinson, Lead Nurse for GP Out of Hours, GP Out of Hours, Belfast Trust 2 months ago
Geraldine Robinson
Lead Nurse for GP Out of Hours, GP Out of Hours,
Belfast Trust
Submitted on 31/01/2025 at 12:04
Published on Care Opinion at 12:04


picture of Geraldine Robinson

Dear AD2022

I am the interim Lead Nurse for Phone first and I would like to say thank you so much for sharing your positive experience and feedback when you contacted Phone First Service. I will certainly share your lovely words and feedback to Phone First staff, this is so encouraging.

kind regards.

Geraldine

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