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"Recent procedure for bladder incision & TURP"

About: North Devon District Hospital / General surgery North Devon District Hospital / Urology

(as the patient),

Immersive Reader

I would just like to say that I was very impressed with the whole service provided right from my first appointment with Mr Alosta, having been referred by my GP, through the tests that followed and then my visit for the procedure.

Your booking staff explained things well and despite there being a shortage of beds a back up date for my procedure was given, which worked well.

All of your staff were excellent, being friendly and very professional throughout. Everything was explained clearly and I was made to feel well looked after and cared for.

I would like to thank everyone from the consultants, to the nurses who cared for me, and the staff providing meals and drinks making my visit and enjoyable experience.

Many thanks to all.

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Responses

Response from Connie Harley, Divisional Support Manager - Surgery (Northern Services), Surgery (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Connie Harley
Divisional Support Manager - Surgery (Northern Services), Surgery (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 03/03/2025 at 12:18
Published on Care Opinion at 12:18


Immersive Reader

Dear Phil8877,

Thank you for taking the time to share your experience using Care Opinion. We are very pleased to read of your positive experience when accessing our Urology department.

We always endeavour to provide the highest standard of care to all of our patients. I will share your lovely feedback to the team involved in your care.

Many thanks and best wishes,

Connie Harley

Care Group Support Manager (Surgery)

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