"Upset by dismissive attitude"

In 2018 I received surgery, chemo and radiotherapy for triple negative breast cancer. For the first 5years I was seen by the surgical team after each mammogram.  I was advised that I would be screened for a further 5years mammogram only. So I would be screened till 2028.  

Recently I phoned Aberdeen Royal Infirmary mammography dept. to ask about my mammogram which is due next month. I spoke to a person who was most abrupt and said you’re not gettin', as the standards had changed.  They told me to phone the surgeon secretary if I wasn’t happy.  I felt like I had been slapped in the face, with this NHS employee's abrupt manner and uncaring attitude. They said I would be getting a letter. I’m very upset by their dismissive attitude.  

I’ve spoken to MACMILLAN navigators at ARI to be advised that they are disbanding due to the funding be pulled.  Do patients really matter any more? We all understand the  NHS is in dire straights.  But every patient deserves to be treated with dignity and care.