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"Thank you for the good care in this very valuable service"

About: Arches Wellbeing and Treatment Centre / podiatry

(as a service user),

Knowing I usually get called for a check-up about this time of year, I phoned recently to enquire and see if I could get an annual Podiatry check-up in February 2025, and I went for my appointment today.

I had only a short wait in a clean and tidy waiting area, close to the lift (elevator) on the 2nd floor.

Anna called me in after no more than 10-15 minutes, and showed me into the treatment room, which was also clean and tidy.

She examined my feet, asking some questions, and did some checks for circulation, pulses and sensation.

She then offered tidy-up my feet a little bit, and recommended plenty of moisturising.

Anna said they would see me again in 12 months' time, and to call if there were any changes.

I was on my way within 30 minutes.

Thank you for the good care in this very valuable service.

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Responses

Response from Linda Paine, Principal Podiatrist, Community, Belfast Health and Social Care Trust 2 months ago
Linda Paine
Principal Podiatrist, Community,
Belfast Health and Social Care Trust
Submitted on 13/02/2025 at 12:31
Published on Care Opinion at 12:31


Thank you for taking the time to share your recent experience.

We always strive to ensure that everyone's experience is up to the high standards we set ourselves and patients opinions are so important to us.

I am truly delighted Anna made such a positive impact for you and I will ensure that she is made aware of your very kind feedback and I know she will be delighted.

Wishing you all the best for the future.

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