"Some get care some dont"

About: James Wigg Practice James Wigg Practice London NW5 2BX https://jameswigg.co.uk/

Posted via nhs.uk 2 months ago

No appts for my brother who is vulnerable, and he needs to see a GP not anyone , needs continuity and not admin staff assessment, not ever. Instead they have systems that prevent and to happen so often, after he has been sectioned so many times speaks volumes about the attitudes here.
Reception staff always worsen a situation that needs qualified assessment.
With serious preventable outcomes,very stressful.

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James Wigg Practice

Submitted on 06/03/2025 at 08:40

Published on nhs.uk at 08:40

Dear Patient,
We’re truly sorry to hear about the challenges your brother has faced. This is not the experience we want for our patients, and we understand how stressful and concerning this must be. We will take your feedback seriously and work on improving both the access to qualified care and the support provided by our staff. Please reach out to the practice directly so we can address this matter and ensure better care moving forward. Thank you for sharing your experience with us.
Kind regards,
James Wigg Management

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