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"Teams have made my time in services comfortable"

About: Adult Mental Health Community / Early Intervention in Psychosis (north & south) Adult Mental Health Community / IPS Future's Positive - County

(as the patient),

I have been under Newark's EIP team for 5 months and IPS for 4 months.

Matt (Support Worker), May (Care Coordinator) Raveena (Employment Specialist) and Dr. Savvopoulou (Consultant) have always been on time, always been open and clear in communication, always offered opportunities, help and advice when I needed it, particularly when I was first unwell and was not sure what was happening to me. I appreciate that they always listened to me and took things at my own pace in recovery. 

I have never dealt with mental ill health and being thrust into services during a traumatic time in my life would surely have been stressful but I feel the EIP/IPS team have made my time in services comfortable and worthwhile. 

When I was first referred, I assumed due the state of the NHS I would be waiting for a long time, but I was seen quickly, seen regularly and everyone I have been in contact with during this time has been responsive, caring and polite. 

I would recommend this team for anyone who is referred or needing support without reservation. 

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