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"Health Visiting"

About: Health Visitors / Lisburn & Dunmurray Health Visitors Maternity care / Community Midwifery

(as a service user),

I had a traumatic birth with my first baby. I wanted to breastfeed my baby, but it didn't go well. I hoped to get some support when home from hospital but saw a different midwife every time. None of them seemed interested or able to help with breastfeeding. One midwife said if I didn't like breastfeeding just to give up and give the baby a bottle. When I was discharged they said to ring the health visitor if I had a problem. I didn't know what a health visitor was and felt really nervous as my experience of having a baby so far was not good.

My health visitor, Melanie came to see me the day after the Midwives discharged me. When she asked me how the birth went and how breastfeeding was going I burst into tears. I felt really embarrassed being so emotional, but Melanie sat with me, told me it was ok to be upset, and gently encouraged me to talk about how I was feeling. There was no pressure, she didn't make excuses for any of my experiences, she just sat and listened. I was ready to give up breastfeeding because I was so worried about my baby's weight and now much she was getting. Melanie reassured me that no matter what I decided, everything would be ok. I just really needed to hear that.

I tried breastfeeding feeding my baby with Melanie supporting me. She explained so much about how breastfeeding works, and in a really understandable way, it made sense. My partner adding understand before either, but Melanie included him and even got him asking questions. She took all the pressure out of it by talking through expressing breastmilk, and combination feeding. I managed to give my baby breastmilk for a few months before stopping (Melanie wouldn't let me say giving up). Melanie visited me and baby more often for support, not just for breastfeeding but to listen when I was able to talk about my birth experience. 

Me and my husband were adamant we wouldn't have another child because we felt so traumatised by the birth. I was also worrying about my relationship with my daughter, Melanie suggested that we contact the hospital and ask someone to talk us through the birth and care. Again I felt no pressure, she kept reassuring me only to do things when I felt ready. She also took the time to reassure my partner and include him as he had felt powerless. I also needn't have worried about my relationship with my daughter as every time Melanie came to see us, she would say our baby was doing so well and it must be because of all the singing, talking and play we were doing, We just felt so proud as first time parents that after a really terrible start that everything was ok, just like Melanie said it would be! We're now planning for our second baby and feel so much more prepared thanks to the wonderful health visiting service and our amazing health visitor, Melanie 

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Responses

Response from Helen Leigh, Head of Service Public Health Nursing, Children's Health - Child Health, South Eastern Health & Social Care Trust last month
Helen Leigh
Head of Service Public Health Nursing, Children's Health - Child Health,
South Eastern Health & Social Care Trust
Submitted on 24/02/2025 at 19:09
Published on Care Opinion on 25/02/2025 at 08:06


Hi Blue61bell

Thank you for taking the time to leave such a positive review of the health visiting service in SET and for your HV Melanie.

I am so sorry to hear that you and your partner had such a traumatic time before you came to our service. I am delighted to read that the support that Melanie gave you both has been so positive for you and your relationship with your daughter. We in SET are very proud of all our HVs and the way in which they do their best to support all parents with their feeding choices and are very proud to hold the UNICEF GOLD award for infant feeding.

It is lovely to hear that your experience with Melanie has given you the support you needed and that you are now looking forward to welcoming a new member of the family. I will ensure that she receives your comments.

Congratulations and I wish you both well for the future.

Helen Leigh

Head of Service Public Health Nursing

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Response from Belfast Health and Social Care Trust last month
Submitted on 25/02/2025 at 12:10
Published on Care Opinion at 13:46


Hi Blue61bell,

We appreciate the time you have taken to send this response. As the Infant Feeding Lead in the Belfast Trust I am sorry to hear your experience within the the Maternity Services both in hospital and community areas although it is not clear which Trust you delivered in or the community area in which you live.

I am pleased you received the support and reassurance you needed from the Health Visiting Team to build your confidence and both breastfeed and provide breastmilk for your baby for a few months. What a great start!

It sounds like you have embraced parenthood and are really enjoying your family. I hope with your next baby you have a more positive start. Please take any opportunity to discuss your experience in the antenatal period so that you can ensure you get the support you need.

Barbara

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