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Everyone was very professional and courteous

Posted By Ianrx25

"Everyone was very professional and courteous"

About: Radiography services / X-ray Department

(as the patient),

My whole experience of my Fluoro guided nerve injection was nothing but admiration for the Doctor and medical staff. I have had similar treatment in a private capacity and it was nowhere as professional as the treatment I received in Craigavon hospital.

From the very start I was put at ease and my treatment clearly explained everyone was very professional and courteous.  Before leaving the Doctor escorted me to the waiting room and advised me to remain for 10 minutes he even put the rugby on the TV.

Altogether excellent service. 

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust last month
Christine Armstrong
Care Opinion Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust

Submitted on 12/03/2025 at 18:15
Published on Care Opinion at 18:15

picture of Christine Armstrong

Dear Ianrx25 - thank you so much for this feedback, it is lovely to read how the staff explained everything to you and how you found them to be polite and courteous. If you would be able to let us know in which department you received this care we will be able to ensure that your comments are shared with the staff.

With best wishes

Christine Armstrong

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Ianrx25 (the patient)

Hi Christine

My procedure was performed in the Xray Department, in Craigavon Area Hospital.

Kind regards.

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