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Wheelchair Delivery

Posted By attendantbt48

"Wheelchair Delivery"

About: WestMARC (Forth Valley)

(as the patient),

Yesterday a most professional young man called Ewan delivered my wheelchair.

He took time to explain how to use the wheelchair safely and if it needed any repairs how to make contact.

10 out of 10 for Ewan's service.

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Responses

Response from Fiona Ballantyne, Occupational Therapist Team Lead, WestMARC, NHS Greater Glasgow and Clyde 4 weeks ago
Fiona Ballantyne
Occupational Therapist Team Lead, WestMARC,
NHS Greater Glasgow and Clyde

Submitted on 04/03/2025 at 11:50
Published on Care Opinion at 11:50

Dear attendantbt48,

Thank you for taking the time to give us this feedback about the positive experience you had with my colleague Ewan on delivery of your wheelchair. I am delighted that you found it to be a 10 out of 10 service from Ewan and will be sure that this is fed back to him. I know he will be pleased to hear that you have benefited from and valued the service he has provided.

Many thanks,

Fiona Ballantyne

Occupational Therapist

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