Text size

Theme

Language

"My experience having bunion surgery"

About: Nightingale Hospital Exeter / South West Ambulatory Orthopaedic Centre

(as a service user),

I have had bunion surgery under Mr Sharpe at the Nightingale. The experience from initial visit to my 6 week review yesterday has been exemplary. All staff that I have come into contact with in all departments have been friendly, polite, professional and extremely competent in their explanations of what was happening or what they expected of me.

I feel astonished that considering the considerable pressures everyone in the NHS are experiencing in terms of insufficient resources, etc. That staff are able to keep whatever frustrations they may feel about this completely to themselves and to maintain a caring and highly professional manner.

I would like to thank everyone from the bottom of my heart for this.

well done everybody!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Helen Bowmer, Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Helen Bowmer
Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 04/03/2025 at 16:09
Published on Care Opinion at 16:09


picture of Helen Bowmer

Dear Martin29103,

I am one of the managers at the Nightingale. Thank you so much for taking the time to provide us with your feedback. I am so pleased that you felt the care was exemplary!

I will happily share this with the team and I am sure they will be thrilled that your experience was such a positive one.

Wishing you the very best with your recovery,

Helen Bowmer

Admin Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k