Care Opinion

My mother attending A&E

Posted By Anon98

"My mother attending A&E"

About: Daisy Hill Hospital / Emergency Department Northern Ireland Ambulance Service / Emergency ambulance response

(as a relative),

Thank you to the lovely Gail and Gary the paramedics who looked after my Mum on Saturday night with such kindness and compassion. And thank you to the amazing staff in Daisy Hill a&e for looking after my Mum over the weekend.

Although they were very busy, nothing was too much to ask. In particular I would like the thank nurses Katie, Linzi, Laura, Colleen and Cara. They were all so caring, kind and amazing at what they do. Also Physician Associate Aidan for being so caring, reassuring and thorough. 

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Responses

Response from Neil Gillan, Co-Production & Partnership Lead, Quality, Safety & Improvement, Northern Ireland Ambulance Service last week
Neil Gillan
Co-Production & Partnership Lead, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

Submitted on 05/03/2025 at 12:13
Published on Care Opinion at 12:13

picture of Neil Gillan

Good afternoon Anon98,

Thank you for taking the time to share your valued feedback. We are always grateful to those who share their experiences of the services they have received. It was reassuring to learn of the kindness and compassion displayed by the paramedics. As an organisation we are committed to consistently showing compassion, professionalism, and respect for the patients we care for. I hope your mum are recovering well.

Best wishes

Neil

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Response from Stacey Hardy, Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate, Southern Health and Social Services Trust 5 days ago
Stacey Hardy
Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate,
Southern Health and Social Services Trust

Submitted on 12/03/2025 at 08:37
Published on Care Opinion at 08:37

Thank you for taking the time to share your recent experience of the Emergency Department at DHH. I hope your mum is recovering well from her recent illness. We will share your response with the nursing team.

Stacey

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