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"An absolute star"

About: East Kilbride Locality Support Service / Treatment Room (East Kilbride)

(as the patient),

Normally when I get my bloods taken it is stressful as it is difficult to find a vein.  But Lesley was an absolute star and managed to find a vein first time and made me feel very relaxed about the appointment. Would have every time.

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Responses

Response from Ann Hughes, Team Leader, ICST & Treatment Room, South Lanarkshire University Health and Social Care Partnership last month
Ann Hughes
Team Leader, ICST & Treatment Room,
South Lanarkshire University Health and Social Care Partnership
Submitted on 07/03/2025 at 14:55
Published on Care Opinion at 14:55


Dear lovepm37

Thankyou for taking time to feedback regarding recent visit to have your bloods taken. I was so pleased to read that your experience was a posiitve one, due to Lesley putting you at ease and her skillful approach. I will pass your kind words onto Lesley.

Ann

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