"Emergency Department visit"

I brought my daughter to Emergency department in the Royal Victoria Hospital . She was in a lot of pain and ended up in Emergency surgery.

The overcrowding was absolutely shocking and the waiting times ridiculous. Despite the appalling conditions -  eg 6 patients in a one-person cubicle - each and every staff member that interacted with us was helpful and caring.

Despite having to deal with a very many difficult situations and people, they did so with the upmost respect.

In my view, they all deserve a medal.