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"I was fully satisfied with the outcome"

About: Countywide Community Care Service Delivery Unit / Wheelchair Service

(as the patient),

I attended an appointment at Worcestershire Wheelchair Service to assess my wheelchair needs.

We spoke to Louise who was excellent in the way the assessment was conducted.

Many points were raised, and suggestions made for the type of wheelchair that would best suit my needs, by Louise.

She was very helpful in making me decide the best options and we quickly came to a conclusion without any issues.

Although the exact wheelchair I need wasnt in stock, Louise explained the process of ordering and timescale before I'm able to receive the chair.

At the end of the appointment I was fully satisfied with the outcome.

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Responses

Response from Liz Gilbert, Business and Administration Manager, Worcestershire Community Equipment Service and Worcestershire Wheelchair Service, Herefordshire and Worcestershire Health and Care Trust last month
Liz Gilbert
Business and Administration Manager, Worcestershire Community Equipment Service and Worcestershire Wheelchair Service,
Herefordshire and Worcestershire Health and Care Trust
Submitted on 12/03/2025 at 11:34
Published on Care Opinion at 11:34


Thank you for sharing your experience of our service. We're glad that you felt Louise was able to support you so well during your assessment.

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