Care Opinion

Diligent and professional

Posted By moonph55

"Diligent and professional"

About: County Community Hospital / Sexual and Reproductive Health service

(as a service user),

After being stuck in traffic on the way to the clinic and arriving just minutes after my appointment time slot, I fully expected to not be able to be seen that day at no ones fault but my own. 

However, the staff went above and beyond to make sure I was seen, despite the inconvenience this could have caused the rest of the schedule.  
The entire staff was diligent and professional throughout. 
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Responses

Response from Kimberley MacInnes, Lead Nurse/Service Manager, Highland Sexual Health, NHS Highland last week
Kimberley MacInnes
Lead Nurse/Service Manager, Highland Sexual Health,
NHS Highland

I manage the sexual health service in North Highland, I am also the Lead Nurse for the service.

Submitted on 10/03/2025 at 13:52
Published on Care Opinion at 13:52

picture of Kimberley MacInnes

Dear moonph55,

Thank you for taking the time to post your story to Care Opinion.

It is always nice to hear positive feedback from those who have used our service, I will ensure the team are informed.

Yours Sincerely

Kimberley MacInnes

Service Manager

Highland Sexual Health

NHS Highland.

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