"Efficient and caring."

Having had a fracture of my jaw, the A&E procedure, though understandably slow, did all they could to manage my pain and stress. I was eventually admitted for surgery, which, due to hospital workload, was delayed for 3 days. But in that time whilst in Dilham Ward, every team on every shift couldn't do enough to keep me comfortable and out of pain. I was alert enough to see the staff always working hard with a very calm and friendly approach to every patient. I can honestly say that I felt the care I received was way above my expectations.