Text size

Theme

Language

"Caring and considerate practice "

About: Spring Hill Practice

I’m going to the GP nurse once a week to change the dressing of my nephrostomy and have done so for the last 3 months. I feel very happy with the personal relationship that has been built up over these months and having the same nurse changing the dressing every week makes me feel safe and that I’m in good hands. The trust is there and I really feel I’m being treated with care and respect.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Spring Hill Practice last month
Spring Hill Practice
Submitted on 17/03/2025 at 16:58
Published on nhs.uk at 16:58


Dear Gabriel,

Thank you for sharing your experience! We're pleased that you've felt safe, cared for, and respected during your visits. Building trust and providing consistent, compassionate care are incredibly important to us, and we're glad that having the same nurse each week has made a positive difference for you. We appreciate your kind words and your trust in our team!

Best wishes,

Agnieszka Polej

Deputy Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k