"Little empathy shown"

Took my child to A&E. Most staff were very friendly and helpful, however one consultant was very abrupt and condescending. Not really the attitude expected when your child is obviously unwell and ended up needing a procedure which should have been carried out the first day I attended. However this consultant told me to change my expectations and told me my child was no longer nil by mouth and give him a drink. When surgeons came to see child no more than 10 mins later they asked why he had not been fasting. This delayed an Emergency procedure. Little empathy shown by this consultant. I feel they wanted to show their authority, however when a stressed mother has her child’s health as priority, they shouldn’t be told stop crying in front of your child.