"Left standing outside"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I was left standing outside because the door was locked and there was no sign on the door saying the staff were having lunch.

I pressed the buzzer multiple times and nobody answered. I actually hurt my wrist trying to open the door as I didn't know it was locked.

When someone opened the door, they said I was early. I was 5 minutes early. Not very good.

Poor on this occasion due to the reception team. Support worker I saw was fab.

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