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"I am so grateful that clinics like this exist"

About: Specialist Mental Health and Learning Disabilities Services / Early Intervention Dementia Service

(as the patient),

Following concerns for my memory, I was referred to the Early Intervention Dementia Service, Rowan House in Malvern and my appointment was at the end of Feb 2025.

Changes to my memory had happened since I had Covid in 2021, but things had ramped up in the previous 6-12 months. After witnessing my Mum passing away with dementia in 2014, I was absolutely petrified.

On arrival at the clinic, my Husband and I received a very warm welcome from Marianna, who was lovely! It turned out Marianna was going to be the one who carried out my brain testing and she really was fantastic. She was extremely calm and patient with me and although I was scared and nervous, she really put me as ease. I had a little wobble and Marianna was quick to offer tissues and a cup of water, which I really appreciated.

Marianna was very professional, knowledgeable and so kind. The two hour appointment went so quickly and was over before I knew it. I was so pleased to be told that I wasn’t showing signs of early dementia and my forgetfulness was more likely down to Covid.

I was so relieved, I’m afraid I gave Marianna a hug and left that meeting a different woman! I am so grateful that clinics like this exist and am so pleased I met Marianna that day, she really changed my life and I’ll always be grateful to her.

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Responses

Response from Alison Walters, Team Lead, South Early Intervention Dementia Service, Herefordshire and Worcestershire Health and Care Trust last month
Alison Walters
Team Lead, South Early Intervention Dementia Service,
Herefordshire and Worcestershire Health and Care Trust
Submitted on 19/03/2025 at 10:44
Published on Care Opinion at 12:53


Thank you for taking the time to feedback your experience with the Early Intervention Dementia service - we really do appreciate it.

We are so pleased that Marianna's calm and patient manner calmed your nerves and that you had a positive experience.

Your thanks will be shared with the team and of course Marianna.

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