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"Nurse Care"

About: Crosshouse Hospital / Combined Assessment Unit (CAU)

(as a service user),

Just a quick thank you to the night nurses and Doctor and day nurses  in the yellow zone of CAU. Was in overnight. Although my visit was tough going because of pain, it would have been a lot worse without their kindness and care. Thank you ever so much, going to try and have a sleep now.😃

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Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 2 weeks ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 18/03/2025 at 15:28
Published on Care Opinion at 15:28


picture of Pamela Gibson

Dear Tamdiana

Thank you for taking the time to share your experience of the care provided within the Combined Assessment Unit at University Hospital Crosshouse.

I am glad to hear that you received such professional and compassionate care from our staff and it will be my pleasure to share your kind comments to the wider Team in the Unit and in particular with the staff in the yellow zone. I know they will all be delighted to receive this feedback and it will be really encouraging for them to know that you felt so well supported by them.

Please accept my best wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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