"Padua ward"

I would like to thank the three healthcare assistants on Padua Ward this morning who we had an appointment with to take a blood sample for our 18 month old son. I really apologise but couldn't remember your names.

They made what was going to be a potentially unpleasant process for our son as relaxed, comfortable and professional as possible. They managed to keep him entertained and comfortable throughout the whole process, along with making us as parents feel at ease as possible.

Although it was unsuccessful (son had tricky veins to find), we are rebooked to come back in for another go in a couple of weeks. We are completely relaxed with coming back in due to how you were with our son and us.

Thank you once again, you are a credit to the organisation.