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Caring, welcoming, reassuring and informative

Posted By DionysusofCowal

"Caring, welcoming, reassuring and informative"

About: Inverclyde Royal Hospital / Day Surgery Unit (K south)

(as a service user),

Attended and was treated very well, all the staff were caring, welcoming, reassuring, informative about the minor procedure I was to undergo.

Mr Latif and his team were brilliant.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last month
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 25/03/2025 at 12:08
Published on Care Opinion at 12:08

picture of Kevin Torbet

Dear DionysusofCowal

Thank you so much for taking the time to leave us your feedback on Care Opinion.

We’re so pleased to hear about your positive experience with us. It's wonderful to know that you felt well cared for and supported throughout your visit. We'll be sure to pass your kind words on to Mr Latif and the team, as they will be delighted to know that their efforts have made such a difference.

Your feedback is invaluable in helping us maintain high standards of care, and we're grateful for your time in sharing it.

Kind regards

Kevin

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