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"Made to feel at ease during the examination"

About: Queen Margaret Hospital / Urology

(as a service user),

Nurses very attentive. A consultant came and explained everything beforehand. I was nervous to start with but was made to feel at ease during the examination. 

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Response from Jacqueline Stecka, Senior Charge Nurse, Urology DTC, NHS Fife 2 weeks ago
Jacqueline Stecka
Senior Charge Nurse, Urology DTC,
NHS Fife
Submitted on 19/03/2025 at 14:53
Published on Care Opinion at 14:53


Dear Nigeyboy

Thank you for providing your feedback to care opinion.

I am pleased to hear that the nurses were very attentive and that you were provided an explanation by the consultant prior to your examination.

It is good to know how the staff helped to make you feel more relaxed and at ease during the examination.

The nursing staff will be delighted to know they helped make a difference, I look forward to sharing your story with them.

Best wishes and hope you have recovered from your examination.

Jackie

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