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The whole experience was stress free

Posted By cm1254

"The whole experience was stress free"

About: Adult Health and Social Care Localities / Treatment Rooms Eastwood

(as the patient),

I attended Eastwood Health and Care Centre Bloods and Go mid March 2025 to have routine bloods take. This was my second time there, and both visits have been well organised and efficient.

There can sometimes be problems fining one of my veins, but the healthcare assistant, Jane, was fantastic at taking my bloods on both my visits. The whole experience was stress free and it is a great service to have in my local area. So much easier than making an appointment at my GP practice to have bloods taken. 

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Responses

Response from Victoria McCaig, Clinical Team Lead, Community Nursing, East Renfrewshire HSCP last month
Victoria McCaig
Clinical Team Lead, Community Nursing,
East Renfrewshire HSCP

I am a Clinical Team Lead for Community Nursing within East Renfrewshire.

Submitted on 19/03/2025 at 14:01
Published on Care Opinion at 15:23

picture of Victoria McCaig

Hello cm1254,

My name is Victoria, and I am the Team Lead for the Community Treatment and Care (CTAC) service in East Renfrewshire HSCP.

Thank you for taking the time to give such positive feedback about CTAC's new Bloods and Go service. I'm pleased you found the service so efficient and well organised on both of your visits. I'm very happy to read you were so well looked after by Jane; I will pass your lovely comments to her.

Thank you again for taking the time to share your experience at Bloods and Go.

Kind regards,

Victoria

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