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"Returned after years"

About: William Harvey Hospital (Ashford)

My doctor referred me to go to hospital straight away [in work clothes ] Attended through new accident and emergency entrance ...where evaluated,

and seen [wait of course] .Sent to Acute assessment area ....in which has chairs now instead of beds, as can fit more people in ,also the treatment area chairs .Hospital found ,underlying issue in me bloods ....So was now on a different track to one come in with ....needed antibiotics by drip ....unfortunately had to stay there for 2 days ,in chair sleeping, then onto makeshift ward in corridor -But this was expectable to me as was mid aged and know how hard all hospital staff work....coping with lack of finances and more admissions ---they are making the best of the situation forced upon them ..........Food ie meals nice -staff best ya can get -was treated good ........even got a shower [out of work clothes into clean]

The hospital was being cleaned constantly...More security these days ..............As was in here 30+ years ago ....

I fear it will get worse in years to come ,but for now the william harvey is holding its own through these unsettling times -Big thankyou

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Response from Josh Page, Patient Feedback Co-Ordinator, Patient Voice and Involvement, East Kent Hospitals University NHS Foundation Trust 2 weeks ago
Josh Page
Patient Feedback Co-Ordinator, Patient Voice and Involvement,
East Kent Hospitals University NHS Foundation Trust
Submitted on 24/03/2025 at 13:09
Published on Care Opinion at 13:09


Thank you so much for passing on your detailed feedback regarding your recent experience attending our hospital.

I will make sure to share your experience with the staff.

Kind regards

Josh

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