It’s impossible to actually speak to anyone, let alone get an appointment. For two weeks I have been trying to call for an appointment or at the very least speak to someone, every time I called, the automated system told me the “care management team “ were too busy and cut me off. I’ve called a total of 97 times to no avail.
Being disabled, I’m physically unable to go to the practice to speak to someone.
How an earth is anyone able to speak to someone??? Let alone get an appointment???
The online system won’t even let me in as my details have clearly been input incorrectly.
Not a reassuring or good start as a new patient who is unwell and vulnerable.
"Appalling "
About: St Lukes Primary Care Centre St Lukes Primary Care Centre Northampton NN5 6FR
Posted via nhs.uk
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