When telephoning the surgery they have a series of option buttons. Option 1 is for elderly,vulnerable patients or those unable to access the online services to make an appointment.
When you choose this option and get to speak to an operator you are told that they are unable to book appointments in advance.
By that time all of that particular days appointments will have been taken uo by the 8am online users.
It's a bit of a Catch 22 for elderly patients and one that the surgery should have a moral duty to address.
"Appointments for elderly"
About: De Montfort Surgery De Montfort Surgery Leicester LE2 7HX
Posted via nhs.uk
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