"Poor communication"

My husband attended A&E with severe back pain and numbness in legs and feet, he could barely stand without excruciating pain, initially the team were very good to get him pain relief and an MRI and then after that it went downhill when he was put into majors

The nurses were clearly dealing with too much and I had to constantly ask what was happening and if he could have pain relief. One of the nurses was just the most uncaring person and honestly just had I can’t be bothered attitude the whole time. I watched so many people just being left to suffer and it was just very chaotic.

My husband spent the whole next day just waiting for someone to tell us what was going on, we were then moved to a corridor along with quite a few others and I again asked the nurse there what was going on, they apologised and said there was some confusion but they were going to get it sorted and they finally did. We eventually had a consultant come out and tell us the results from the MRI and a plan to go home with.

There is absolutely no way my husband should have been there for over 24 hours, a complete waste of our time and the hospital staff's time. Something needs to change up there as staff are overrun and people are suffering, it’s just not good enough.